Help Center & Contact

We use the best materials for our Iced jewelry, 925 Sterling Silver or Premium brass.

Our products are 5 times plated with premium quality rare metals like Gold, White Gold, Rhodium and also Platine.

We use the best materials so you can get a premium quality product for an affordable price.

ICED TRAP uses the best authentic durable materials and works hard to give you a premium quality iced piece for an affordable price. If you have any questions about the authenticity of our iced pieces, contact us here

support@icedtrap.com

We don't use diamonds for our iced pieces. 

Our iced pieces would not be affordable if it was real diamonds because of the carat price, our products would be priced for x20 higher. We use CZ stones (Cubic Zirconias), it is a premium material also used in high-jewelry that has the same properties than the diamond and the same amazing iced shine.

Jewelry should be kept absolutely dry. If your jewelry is not used frequently, keep it stored in an adapted bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.

ICED TRAP is committed to providing the highest standard of jewelry – which is why we offer a Lifetime Guarantee for all purchases of Gold Plated jewelry. If your product breaks during normal wear, the Guarantee entitles you to a one-time repair of the piece - free of charge. If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value.

*Lifetime Warranty does not replace lost or stolen items and does not apply to 24h promotional offers and +30% discounted items*

ICED TRAP supplies handcrafted premium quality products with a low production to ensure that every product has no flaws. You can expect your product to be delivered between 4-20 days after ordering, depending on where you live and wich shipping solution you choose.

ICED TRAP uses the best shipping solution so you can get delivered rapidly and avoid you paying import tax fees. Our Fast Shipping option is completely FREE and you will not have to pay Import fees with the Standard Free shipping solution

ICED TRAP gives our customers the opportunity to get our iced pieces by these payments methods.

• PayPal Secured Checkout

• Visa, Mastercard, American Express, Discover

ICED TRAP accepts returns/exchanges within 14 days of the date your item was delivered. If you would like to return/exchange any item(s), an authorization form is required. To obtain an Authorization Form, please contact customer support via email support@icedtrap.com, or via our customer support chat line. For French customers, we accept returns within 14 days and exchanges within 30 days after your order been delivered.

ICED TRAP recently created a Loyalty Program to reward our customers. The program works with "ICED Coins", customer can earn them by performing special tasks or by purchasing on our shop.

1000 ICED Coins = 1$ - Users can rapidly earn prizes