Help Center & Contact

FAQ

Quality

1.Is our Jewelry Made With Real Gold/White Gold/Rhodium/Platine?

2.How can I be sure of the authenticity of your jewelry?

3.Do you use real Diamonds ?

4.How should I store/protect my jewelry?

Shipping/Customer

5.How does the LIFETIME warranty work?

6.How long does it take for shipping?

7.Will I have to pay Import Tax ?

8.What methods of payment are accepted?

9.What is the Return/Exchange Policy?

10. How does the ICED TRAP Loyalty Program works ?